Due to the level of confidentiality, I have omitted specific details regarding my process and designs. Any information in this case study is my own and does not necessarily reflect the views of Lysol or MRM. Please reach out directly to learn more.
As Covid-19 spread, Lysol was experiencing higher than normal traffic volumes to their sites. As a result, we needed to quickly adapt the site to meet the expectations and needs of customers looking for information related to the pandemic.
One of the many Covid-19-related projects was to create a place on the site to house new educational content for remote learning. As this was a new type of request from the client, I needed to create an entirely new content hub structure from scratch to support new content and help Lysol meet higher-level CRM goals for the business.
In 3 weeks time, I worked with the business client, project managers, a visual designer, and a copywriter to introduce a net new section on the Lysol.ca site dedicated to remote learning resources. I was the lead UX designer on the project.
If you'd like to know more about this project, please reach out directly at sujidykim@gmail.com
